Chief Executive Officer
ACII, FCILA, FUEDI – ELAE, CID
A Chartered Insurer, Chartered Loss Adjuster & Certified Insurance Director Malcolm has over 30 years extensive insurance and industry experience in Ireland and overseas markets including North America, Middle East, Far East, South America and Europe.
A founding Partner of OSG, Malcolm has overall responsibility for the growth development and strategic direction of the Group.
Malcolm is a former President of the Insurance Institute of Dublin, Insurance Institute of Ireland and an EY Entrepreneur of the Year Finalist in 2011.
Head of Internal Services
As Head of Internal Services – a member of Malcolm’s senior management team – Gillian is responsible for facilities management and infrastructure development across a geographically distributed, ever growing company group. Her management remit also includes the entire spectrum of event management, including conferences, ceremonies, and activities in fulfilment of OSG’s CSR.
Chief Commercial Officer
B.Sc(Mgmt), FCCA, FCILA, FUEDI-ELAE, CID
Broad financial & Loss Adjusting experience. John is a specialist in large complicated commercial claims. Particular expertise in Business Interruption, Fidelity Guarantee, Stock and Forensic Accounting claims. John is currently Chief Commercial Officer of OSG. He also has a technical role in the area of Business Interruption, Financial Losses and Complex Commercial Claims.
Chief of Staff & Head of Colleague Resources
S.Soc.Sci, MIM, CIP
An experienced executive with over 9 years in progressive Human Resource roles supporting business objectives in a fast moving and challenging environment. Ruth has experience in recruitment and selection, learning and leadership development, talent management, performance management, change management and career progression. Strong track record in delivery of transformational change, particular strengths in employee engagement, capability building and talent management.
Head of Property, Loss Adjusting & Claims Services
ACII, CIP, CID
|Danny began his career with the General Accident Insurance Company in 1979, working initially as a Personal Lines Underwriter before transferring to their Claims Department in 1981. He joined OSG Vericlaim in 1986 and quickly developed a strong reputation within the market as a technical loss adjuster. Danny transferred to Galway in 1989 to establish the first OSG Vericlaim office outside of Dublin before returning to Dublin in 1991 following which he took the lead role in managing our Property Loss Adjusting services. Danny now has overall responsibility for Property Loss Adjusting and Claims Services in OSG Vericlaim as well as leading key account management and directly supporting our business development and sales services.|
Head of Liability, Loss Adjusting &
FCII, Dip.L BCL, CIP
Glenn currently heads up our Liability Unit and is one of the very few working in the Irish Market currently holding the Fellowship of the Chartered Insurance Institute (FCII). Glenn has in depth experience in handling motor, liability (property and casualty) and property damage claims with specific expertise in psychiatric, defamation and false arrest claims. Glenn also holds an honours law degree from UCC (NUI).
Head of Sales & Business Development
MBA, MMII, Post Grad. Intl Sales & Marketing, CID
An experienced senior executive who has led large scale operation functions in the insurance industry. Dick is the current Head of Business Development, Marketing and Sales for OSG Vericlaim. Dick is responsible for establishing and developing the successful OSG Vericlaim Business Solutions Division. He has an excellent reputation in the marketplace as a trusted advisor, trainer and expert when it comes to insurance underwriting, policy wording, market knowledge & research, distribution channel management and strategic direction.
Head of Risk Compliance & Regulation
Anne joined OSG in 2009 and is responsible for the compliance framework within OSG and provides critical support to our Compliance officer. Her expertise lie in the area of regulatory and operational compliance with specific focus on Risk Assessment, Compliance Monitoring, Compliance Programme Implementation, Reporting, Audit and Training. Anne has in depth knowledge and strong experience in both the Irish and UK regulatory environment for General, Commercial and Private Medical Insurance.
Head of Professional Services
Having worked in the insurance industry for the past 10 years, Craig has a wealth of knowledge in all insurance products and how to deliver a stellar service to customers. After joining OSG two years ago as Sales & Renewal Manager in the Healthcare Division, Craig went on to become the Operations Manager for the whole of Healthcare in September 2016 and has lead the unit to outstanding results, regularly exceeding SLA targets and hitting KPIs. Craig is Head of Professional Services and now sits on the Executive Leadership Team in Sedgwick OSG. Craig holds the CIP designation and is currently working towards the ACII chartered designation.
Deputy Head of Liability, Loss Adjusting & Claims Services
ACII. MBA, CIP
Kevin started his career in the claims department of Hibernian Insurance company in 1986. He specialises in the management of third party liability injury and damage claims and has dealt with a large number of complicated catastrophic injury claims. He is currently Deputy Manager for OSG liability and heads up our Dublin Unit.
Finance Executive Manager
Latent Defects Manager
Cert CII (UK), NVQ Level 5 Women in Senior Domains, Certificate in Personnel Practice
Pamela specialises in the management of latent defect and property claims. Responsible for the creation of systems and controls from a Greenfield site at both Premier Guarantee in the UK, and in OSG. Pamela has a wealth of experience in managing large and attritional losses, leading and project managing large, multi unit, litigation actions.
Large & Complex Losses Manager
BSc,B.Surv, Dip CII, ASCT, ACILA, C Dip LA
Conor joined OSG in 2001 and is a very experienced practitioner in all claim types. He has particular expertise in the investigation and adjustment of complex burglary, theft, fire, oil losses and all risks claims. Conor is also a senior fraud investigator and is the Manager of the Large and Complex Loss Team within OSG.
Fraud & Recoveries Manager
Catherine is a practicing solicitor with extensive experience as a Recovery & Litigation Specialist. She joined OSG in 2012 having previously worked as a Senior Personal Injuries Claims Executive before qualifying as a solicitor and spending four years with a Leading Law Firm in Dublin.
Manager-Northern Liability Claims Unit
Dip CE, A.R.I.C.S., A.S.C.S , Chartered Quantity Surveyor
Chris is a most experienced practitioner across all claims fields. Chris has particular expertise and specialist knowledge of all construction related matters, including subsidence, latent defects, remediation and repair following oil pollution or contamination.
Dip LA, Adv Dip CILA B E Mech Eng
Ian is a qualified Mechanical Engineer and recently successfully completed the final examinations of the Chartered Institute of Loss Adjusters. He has worked in the Insurance Industry since 2009, with extensive and wide ranging claims experience across both personal lines and commercial lines of business.
CDip LA, BBLS (Hons)
Derek has worked in the Insurance Industry since 2005, during this time he has worked in a number of different areas gaining a wide variety of experience dealing with property, liability and travel claims for a range of different clients. Most recently Derek was part of the first response team to assist catastrophe claims in Bermuda following hurricanes Fay and Gonzalo. He was an integral part of the team, setting up a foreign office and dealing with large and complex claims including commercial, domestic and Government claims.
ICIOB, MCIM, ACIArb, Dip CII
Gary entered the insurance industry in 1977 to work in a claims department dealing with property, liability and injury claims. He commenced employment with OSG in 1998 to set up the Northern Ireland office in Belfast. His experience includes dealing with catastrophe events i.e. Hurricane, bomb explosions, handling domestic and commercial property, agricultural, Contractors All Risks and Business Interruption claims. Gary is also a qualified Chartered Arbitrator.
CIP, Dip LA , BA
Feargal joined OSG Vericlaim in 2000 as a Property Loss Adjuster and is a very experienced practitioner across all loss types. He has particular expertise in forensic accounting and business interruption matters.
Manager Southern Liability
CDIP LA, Dip CII, H.Dip SHWW
Peter is a very experienced practitioner across all claim types, with particular expertise in catastrophic high value claims, both property and injury, to include Employer Liability, Public Liability, Products, Contractors All Risks, professional indemnity and Motor.
Chief Information Officer
Dip Mgmt, Prince 2 Certified
More than 30 years’ experience in General Insurance and Financial Services. Previously Product Integration Manager with leading top 5 Insurer. Background in General Insurance, IT, Project Management, including systems design and implementation across a variety of product lines. Recent projects include system design and implementation of Case Management Solutions, Central Bank Remediation Projects and Past Business Reviews.
Head of ICT
Dip.L, BCL Hons
John joined OSG Vericlaim in 2009, it was the he developed the OSG Vericlaim Claims Managment System.
John took over as Head of ICT in 2017 Managing and overseeing the Information Communications Technology function and ensures continuous operation and cost-efficiency of the Company systems, network, database architecture and data security.
CIP, APA (Life Assurance, Loans)
Samantha joined OSG in 2008 and has since grown to become one of our top Managers. Samantha has expertise in growing sales conversion rates for clients, and performance coaching. Samantha has become a core consultant for the OSG Tender Bid Management team.
Certified Insurance Practitioner
Denise commenced employment with OSG in 2003 as Claims Manager. She is responsible for the direction of the Claims Team to ensure consistent delivery of claims services/products. Denise provides technical guidance and ensures the claims processes are customer focused.